Returns policy for media goods

All books and learning media items on this website are sold as brand new and all items are posted using a traceable method. As a consumer, you are entitled to return any book or media item purchased via this website within 14 days of receipt. The book or media item must return to us in resalable condition, otherwise a restocking fee of up to 50% will apply. This policy does not affect your statutory rights.

Our returns policy for media items is in accordance with The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013

Our books and learning media are usually dispatched from:

Winchester House

259-269 Old Marylebone Road




United Kingdom


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